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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I am unable to log into my gmail account. Last night I

Customer Question

I am unable to log into my gmail account. Last night I updated an email for youtube and somehow it corrupted my log in.
JA: How long have you had this issue with your Gmail account?
Customer: Just started this morning.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I use gmail all day long for work purposes and on my cell phone. I also have a yahoo email account.
JA: What troubleshooting have you tried?
Customer: I have tried changing the password ***** times. Gmail then fails to connect, I use Outlook on my Mac. I enter the password ***** it is refused. I have used older passwords and still no luck.
JA: Anything else you want the email expert to know before I connect you?
Customer: No.
Submitted: 6 months ago.
Category: Email
Customer: replied 6 months ago.
My MAC will not accept gmail password
Expert:  derrickonline replied 6 months ago.

I'd be more than happy to assist you. First let's make sure the password ***** for Gmail. In your web browser, visit: http://www.gmail.com then log into your Gmail account. If it works, resolving the Outlook for Mac issue should be much easier.

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