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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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We have a Sportop B5300 Magnetic and would like to know how

Customer Question

We have a Sportop B5300 Magnetic and would like to know how we get it repaired as it was slipping and now we think maybe the computer is not working. My name is***** thankyou
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: sportop B5300 magnetic and I don't know what ststem we are using
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none as we are older people and we don't know anything about the machanics
JA: Anything else you want the email expert to know before I connect you?
Customer: just how to get some-one to fix it for us thankyou
Submitted: 4 months ago.
Category: Email
Expert:  Pete replied 4 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 4 months ago.

Ray, please let me know your post code or area so I can advise on a repairer in your location?