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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Why is may email not coming up? cariagaaljr@gmail.com,

Customer Question

why is may email not coming up?
JA: Just to clarify, what email service provider are you using?
Customer:***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone
JA: What troubleshooting have you tried?
Customer: just repetition!
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Email
Expert:  Viet - Email Tech replied 3 months ago.

Hi,

I'm sorry about the issue. What's the make / model of your phone?

Is there any error or message when accessing your gmail email?

Do you also have a Windows or Mac computer? If yes, is your gmail email currently working on your computer?

Do you have a cell phone number ending with the two digits 19?

Do you remember your gmail email password?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  bbao replied 3 months ago.

Do you mean you got issues receiving your Gmail messages using your phone? What kind of phone is it?