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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I am having a problem logging into my athenanet portal. It

Customer Question

I am having a problem logging into my athenanet portal. It was not acceting my password. N Mezitis MD
JA: When did you last reset your username and password?
Customer: I was working on the system thia afternoon. I exited and could not log back in
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: Should I wait for instructions?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I enter through Google Chrome on my PC
JA: What troubleshooting have you tried?
Customer: I tried to reset my password ***** it sends the key to an email address I am not using. Can I request the key be sent to my phone ?
JA: Anything else you want the email expert to know before I connect you?
Customer: I would like to reset my password.
Submitted: 6 months ago.
Category: Email
Expert:  bbao replied 6 months ago.

Which online service are you specifically referring to?

Expert:  bbao replied 6 months ago.

Do you still need our help here?