I'm sorry about the issue. Is your gmail email currently working at the gmail.com website?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Thank you. If you go to the gmail.com website on your computer, do you see all your new emails there?
Can you click on the Apple logo / menu at the top, then click on About this Mac..., then tell me your OS X version, such as 10.6, 10.7, ..., 10.10, 10.11, etc.?
Please reply at the box below. Thank you,
At the gmail.com website, do you see all the new email messages from the 11th to 13th there?
Please let me know. Thank you,
At the gmail.com website, click on the option All Mail on the left and check.
- And/or click on the website below:
, do you see all your new emails there?
How many (gmail) email address(es) do you use?
If there is a time gap on the web interface gmail.com there is no way of retrieving the emails
If you just need help getting new emails on the MAC, I can help you out with this.
yes should be able to, what email program are you using and do you know what the email settings are?
should be an email program like Thunderbird, Outlook.. etc.
when you check your email on the Mac do you go to a web browser or open a program?
hmm, prob need to remote in to see what you're talking about
I'll be back in about 30 minutes if you're free
I'm back if you're free