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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I TRY TO LOGIN AND IT SEND ME TO THE INFORMATION AREA? YES I

Customer Question

I TRY TO LOGIN AND IT SEND ME TO THE INFORMATION AREA?
JA: Have you tried having password ***** directions emailed to you?
Customer: YES I GOT THAT
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: LAP TOP WED BROWSER
JA: What troubleshooting have you tried?
Customer: NEW PASSWORD
JA: Anything else you want the email expert to know before I connect you?
Customer: NO
Submitted: 27 days ago.
Category: Email
Expert:  Viet - Email Tech replied 27 days ago.

Hi,

I'm sorry about the issue. what are you trying to log in?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 27 days ago.

What's the make / model of your laptop?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Lorenz Vauck replied 27 days ago.

Dear Client,

please let us know the request information so that I can continue to help you.

Thank you so much and best regards,

Lorenz Vauck

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