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Hi! My name is ***** ***** I will be assisting you. Let's get started!
If you click here: http://www.hotmail.com
Are you brought to a login screen or to an inbox?
I can try and help you recover the account but if you would prefer a refund instead, please let me know.
I apologize but I am not sure what "y"reoveror" means
Okay, I will opt out and let another expert help you.