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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I accidentally deleted saved emails last night. They were

Customer Question

Hi I accidentally deleted saved emails last night. They were not in a saved folder. Probably 4 years of saved stuff. Trying to restore if at all possible.
JA: Just to clarify, what email service provider are you using?
Customer: This was my old AOL account which I still use.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Mostly Macbook, but also iPad, and phone. Use Safari.
JA: What troubleshooting have you tried?
Customer: Just went through things on computer to no avail. I'm not too technical so not sure what to say.
JA: Anything else you want the email expert to know before I connect you?
Customer: No just that. Thanks
Submitted: 5 months ago.
Category: Email
Expert:  Martin replied 5 months ago.

Hello and welcome.

Have you looked for them in the trash?

Customer: replied 5 months ago.
not there.
Customer: replied 5 months ago.
Do I need to sign up for Premium account to get further assistance? Don't get it…
Expert:  Martin replied 5 months ago.

Not necessary - you should just be able to click Accept and go from there without having to subscribe