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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Allow inbound ATT.net server to log in automatically. Using

Customer Question

allow inbound ATT.net server to log in automatically. Using Mozilla T"bird. In bound ATT server always asks for password. ATT says is's not their fault. Works ok online
JA: Have you tried having password ***** directions emailed to you?
Customer: I've reset passwords, checked all settings, reinstalled and on and on
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: thunderbird on a desktop
JA: What troubleshooting have you tried?
Customer: thru ATT, Mozilla, search for error message "Enter your password ********@******.*** on inbound.att.net"
JA: Anything else you want the email expert to know before I connect you?
Customer: Is it goinging to cost money?
Submitted: 26 days ago.
Category: Email
Expert:  Cody replied 26 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 26 days ago.

we do charge for our services

Can I remotely connect to your computer, so I can troubleshoot this issue with you?