How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

My android phone logged me out last night. gmail and kept

Customer Question

hi my android phone logged me out last night.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail and kept saying wrong passwords
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone
JA: What troubleshooting have you tried?
Customer: reset passwords
JA: Anything else you want the email expert to know before I connect you?
Customer: i coudnt received verification code by phone for some reasons so i provideds another email
Submitted: 27 days ago.
Category: Email
Customer: replied 27 days ago.
few times asked verification code via another email, and successfully logged in ones. so i changed my password ***** relogged in....and it said wrong password ***** couldnt even recognized another mail.
Expert:  derrickonline replied 27 days ago.

I'd be more than happy to assist you. Let's start from the top to ensure we're on the same page. You're tying to log into your Gmail account, you were able to change the password ***** now it's saying the password ***** ***** Do I understand your issue?

Customer: replied 27 days ago.
Correct
Customer: replied 27 days ago.
I got gmail contact number here, I will try to call them tomorrow first, if it's still problem then will contact you again, is that ok?
Expert:  derrickonline replied 27 days ago.

Google doesn't have a number for you to call into. It's a free service, they don't provide support. But do feel free to check for yourself and if you decide you want help let me know!