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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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It is telling me there is an error, outlook, web browser and

Customer Question

it is telling me there is an error
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser and cell
JA: What troubleshooting have you tried?
Customer: tried getting into on app on desk top, on google search , even my cell won't open, checked my account login / password ***** did not know where else to go with out making it worse
JA: Anything else you want the email expert to know before I connect you?
Customer: not that i can think of
Submitted: 25 days ago.
Category: Email
Expert:  Viet - Email Tech replied 25 days ago.

Hi,

I'm sorry about the issue. What's the error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
What's the model of your cell phone?

Can you please confirm your full email address?
Please reply at the box below. Thank you,

Expert:  Lorenz Vauck replied 25 days ago.

Dear Client,

please let us know the requested information, so that we can solve the problem for you.

Thank you very much and best regards,

Lorenz Vauck