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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Someone else tried to access my account and now I can't get

Customer Question

someone else tried to access my account and now I can't get in. My comcast account won't let me in for the ssame reason. What do I do. My account in hotmail is russharr 84.com
JA: How long have you had this issue with your Hotmail account?
Customer: months
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web
JA: What troubleshooting have you tried?
Customer: Every thing I can think of but maybe I'm not smart enough
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 20 days ago.
Category: Email
Expert:  sudipto_dutta replied 20 days ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 20 days ago.

Can you tell me, what is exactly happening when you try to open outlook.com or access your Hotmail account ?

Expert:  Dustin replied 15 days ago.

Hello, my name is ***** ***** Im a different expert here at Justanswer. It seems the previous expert opted out.

Did you still need help with this issue? If so, please respond so we can get started.

Otherwise, if you want to cancel this support ticket, please respond and let us know so that we know to close this ticket out. Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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