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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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I can't get my email to switch back to my wife's account,

Customer Question

I can't get my email to switch back to my wife's account
JA: Just to clarify, what email service provider are you using for this account?
Customer: outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I've already switched it from my wife's account to mine once and followed instructions I found on the internet
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Email
Expert:  Byron replied 7 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you sign out of your account and then have her sign in to hers?

How you switch has a lot to do with the browser you are using and

who the email provider is.