Hi Andy, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using a computer right now to chat with me?Please let me know by replying to me here so that I can help you further.
another cell phone
Please go to this link below, then enter the information requested in order to find your Apple ID.
If you are not able to find the Apple ID, please try to use another email address.
where is the link ？
Sorry, here is the link:
tried with this before.not helpful. apple said nothing found with info provided.
In that case, you need to try another email that you could have used to register for an Apple ID.
but my phone lock will not accept it. my phone id was actually the email. i had used for. i am quite sure that was it. and very sure about my password ***** but the icloud will not recognize it.
Ok. I will try to reset it for you. Can you still access this changdingwu2003 @ hotmail email account?
I hope you, because I initiated the password ***** and Apple will send you a notification email in that Hotmail account to reset your password. Please follow the procedures on that email and reset your password.
With the new password, try to use it then to continue with what you are doing where you need your Apple ID.
So you have 2 Apple IDs that you know of?
No, unfortunately, remote access only works with computer.
Also, I have checked both, the second hotmail email you provided is NOT an Apple ID and it is even a non-existing email account. I believe you just forgot these because the Apple system cannot go wrong with Apple IDs nor Microsoft. Hotmail indicated that the hotmail account does not exist and you can even create it.