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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cant sign in to my email account, Microsoft, no, I forgot

Customer Question

I cant sign in to my email account
JA: Just to clarify, what email service provider are you using for this account?
Customer: Microsoft
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I forgot I did sign up for windows protection
Submitted: 23 days ago.
Category: Email
Expert:  Jess M. replied 23 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me your problem email address so that I can check its status and recovery options?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess