> it dropped my windows back to windows xp I had 10
You mean your grandson could downgrade your Windows 10 to XP on the same computer? That sounds like something impossible if he didn't install XP on the computer from the scratch. I guess he just changed the desktop theme. Please double check.
> change my aol e-mail address from***@******.*** back to what I have had for years and that is***@******.***
Do you still have access to both email address?
BTW, your grandson is brilliant. :-))
Hello, do you still need help here?