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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I can't find my email on the desktop or on my phone,

Customer Question

I can't find my email on the desktop or on my phone
JA: Just to clarify, what email service provider are you using?
Customer: gmail.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On a desktop computer
JA: What troubleshooting have you tried?
Customer: I followed gmail prompts but they ask me to set up an account but when I do, they say I already have an account.
JA: Anything else you want the email expert to know before I connect you?
Customer: Last time I was on my gmail I erased all of my old emails I had received.
Submitted: 5 months ago.
Category: Email
Expert:  Byron replied 5 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you open your gmail from here: https://mail.google.com

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