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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cannotopen emails comming on my Dell desktopcomputer.

Customer Question

I cannotopen emails comming on my Dell desktopcomputer. Something went wrong two days ago.
JA: Just to clarify, what email service provider are you using?
Customer: Road runner
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my Dell Desk top computer
JA: What troubleshooting have you tried?
Customer: I look all over my Dell desk top computer screen. The usual Desk top enter panel seems stuck just barely out of sight to the right of of the screen
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using an email program like the Mail App, MS Outlook 2016, or Windows Live Mail to send and receive your emails?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess