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Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can't sign in,, web browser, I was

Customer Question

I can't sign in
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I was sent a googl verification code to comcast , but i'm no longer with them I'm with Verizon now
JA: Anything else you want the email expert to know before I connect you?
Customer: nothing I can think of, I want them to send the code to my cell , instead of comcast
Submitted: 3 months ago.
Category: Email
Expert:  Jess M. replied 3 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please confirm your username? (It is the part of your email before the

Is it***@******.*** OR***@******.*** (without the L after M)

Please let me know by replying to me here so that I can help you further.

Best regards,