Need Help With Email? Ask Your Email Questions Online
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using a Windows computer or a Mac?
How do you access your AOL? Is it through the AOL Desktop software? (For paid or premium AOL accounts)
Or are you using a web browser like Internet Explorer, Firefox, Chrome or Safari?Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information.
Using your Chrome, have you checked your "Deleted" folder or "Trash" to see if the missing emails were accidentally moved there?
Also, are you using a smartphone to access this same AOL account as well?