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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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My emails will not download, Frontier communications, I'm

Customer Question

My emails will not download
JA: Just to clarify, what email service provider are you using?
Customer: Frontier communications
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I'm not very techy and don't know the answer - I just go to my computer
JA: What troubleshooting have you tried?
Customer: Don't know how to do that
JA: Anything else you want the email expert to know before I connect you?
Customer: don't think so
Submitted: 6 months ago.
Category: Email
Expert:  Viet - Email Tech replied 6 months ago.

Hi,

I'm sorry. When did this issue first occur? Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 6 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Cody replied 6 months ago.

Do you still need help with this?

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