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Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Check your Windows Update settings. What are they?
(You may find them in your Control Panel. This of course applies to Windows computers; If you have an Apple computer, tell me, and I will try to instruct you appropriately.)
yes pc, what do i look for in the windows update settings? advanced options?
Whether the settings indicate it is to download and install automatically, as they are set now, or something else?
it says that updates will be installed automatically and does not give me the option to change that.
In summation of the case so far, it sounds as if you have Windows 10, and its Automatic Update is perhaps locking up on occasion.
(Is your PC a Windows 10 ? if so, was it an upgrade-to-Windows-10, or was it installed that way?)
If you could send me a screenshot of the screen from your Control Panel - Automatic Update settings, that shows there to be no other option, I would perhaps understand the problem a little better, or might see a way out of the problem.