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flopcat98
flopcat98, Consultant
Category: Email
Satisfied Customers: 8882
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
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I forgot my gmail acount password. Or my password manager

Customer Question

I forgot my gmail acount password. Or my password ***** did. Anyway, I cannot access my gmail. I do not remember when I first created the account. Also, When gmail says we sent you an email at xxxxx account the email does not come until it is too late.
JA: How long have you had this issue with your Gmail account?
Customer: October 29 2016
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: laptop on google chrome
JA: What troubleshooting have you tried?
Customer: The steps gmail tells me to follow. Either : Find my account or I forgot my password.
JA: Anything else you want the email expert to know before I connect you?
Customer: I follow the steps but then I get this message : Google is not sure it is you so you cannot access the account for now. Maybe I received their email before time is up, I could recover my account?
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: How is minimizing you will help me recover my gmail account?
Submitted: 2 months ago.
Category: Email
Expert:  Randy Computer Tech replied 2 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this. What is the gmail address please?

You can reply to me here by typing in the box below please.

Customer: replied 2 months ago.
Customer: replied 2 months ago.
Did you get the email? Answers slow down all of a sudden
Expert:  Randy Computer Tech replied 2 months ago.

yes, thank you. Give me a few minutes to check on this please.

Customer: replied 2 months ago.
Ok. Thanks
Expert:  Randy Computer Tech replied 2 months ago.

can you access the other gmail account that begins with doris?

Customer: replied 2 months ago.
Customer: replied 2 months ago.
Expert:  Randy Computer Tech replied 2 months ago.

okay, what is the full email address for that gmail please?

Customer: replied 2 months ago.
Expert:  Randy Computer Tech replied 2 months ago.

thank you. I have had a code sent to that email. It is a verification code sent to the email: *****@******.***

Reply to me here with that code please.

Customer: replied 2 months ago.
710328
Expert:  Randy Computer Tech replied 2 months ago.

okay, I had to send another one.Reply to me here with that code please.

Customer: replied 2 months ago.
I had that problem too. So annoying to do everything I was told and end up having to start over and still not recovering the email account.
Customer: replied 2 months ago.
186317
Expert:  Randy Computer Tech replied 2 months ago.

okay, do you know the month/year that you created this Google Account?

Customer: replied 2 months ago.
No
Expert:  flopcat98 replied 2 months ago.

see if you can request a phone call through this site.

then i can work with you in real time and see if i can get the numbers to get to you fast enough. you might also try hitting F5 on the email page or clicking send receive if you are using an email program that will check for emails on the server and get it to you faster.

Customer: replied 2 months ago.
Do you mean to securely connect?
Expert:  flopcat98 replied 2 months ago.

yes that would do.. if there is a phone call option that would work as well

Customer: replied 2 months ago.
Right now is not a good time to take a call.
We are having a Birthday dinner.
My phone is 418-(###) ###-####
Expert:  flopcat98 replied 2 months ago.

i am just not allowed to call you unless i get an offer accepted for premium service.

i just put one up. sorry but the site was having a couple of issues and it was not letting me do it till now.

we can talk whenever is convenient for you. I am here most days after noon CST

as soon as you accept the offer i can post my cell number to you and you can call whenever its convenient for you.