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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31231
Experience:  Over 15 year experience in Email Systems and Programs
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My outlook email open secure and then after a short time

Customer Question

My outlook email open secure and then after a short time gives me a red message in the address bar and tells me that an insecure script has been loaded. How can this be fixed? what's going on? Thank you
JA: How long has this been an issue?
Customer: About 10 days. I close email and open up again. Ok for awhile so I have lived with it.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through Google Chrome
JA: What troubleshooting have you tried?
Customer: I have opened the error message and tried to understand what this certificate was. I have run ESET for malware and there is nothing on my computer. I don't know much about what to do.
JA: Anything else you want the email expert to know before I connect you?
Customer: No thanks
Submitted: 26 days ago.
Category: Email
Expert:  Richard replied 26 days ago.

Hi there and welcome

In Google Chrome, can you click on the three dots in the top right and click on settings.

Then click on Show advance settings.

Then click on clear browsing data, choose from the beginning of time then clear browsing data.

Once done go to the bottom and click on reset settings.

Once done, try to access outlook and tell me if it now works please.

Customer: replied 26 days ago.
All done didnt work