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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Pearl can you call me 256-457-6970? Luke, Phone, Phone, no

Customer Question

Pearl can you call me(###) ###-####
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Luke
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Phone
JA: What troubleshooting have you tried?
Customer: Phone
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Email
Expert:  bbao replied 6 months ago.

Can you please advise what's your actual problem or issue that I can help with?

Customer: replied 6 months ago.
I bought e-mail via mathematica and I'm trying trying to use without additional cost to me.
Expert:  bbao replied 6 months ago.

> I bought e-mail via mathematica

Email via mathematical? Not sure what it means.

Anyway, please clarify what your problem is and what's your requirement to fix it.

BTW, I received your request and tried to accept it but they all failed due to payment error. Please double check if you do need remote assistance, or you may stay here with Q&A page and hopefully we may fix your issue as well.

Customer: replied 6 months ago.
I bought (and own) wolfram technical support. Call at above Phone number.
Customer: replied 6 months ago.
I'm trying to use the tech support service and I'm getting the runaround.
Expert:  bbao replied 6 months ago.

Sorry, without requesting Remote Assistance and getting paid for the service, it is a violation for experts to make calls for direction communication. :(

Customer: replied 6 months ago.
I'm trying to use the tech support service; what should I do????
Expert:  bbao replied 6 months ago.

You mean you need Premium Services of JustAnswer?

Customer: replied 6 months ago.
Your order number is: 535330
Your invoice number is: 478507
Your purchase order number is: INTERNAL1752480
Order summary:
1-PERSONAL, Personal License Service, L3660-2721, 155.50 (USD)
1-MHED400D, Mathematica Home Edition Upgrade Download, L3660-2721, 77.75 (USD)What does this mean????
Expert:  bbao replied 6 months ago.

It seems your question is out of my area. I opt out and let other experts help you further.

Expert:  Byron replied 6 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Please let me know if you still need assistance with this. I'm here to help.

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