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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Was told I have corrpeted files 10 of them computer only 2-3

Customer Question

was told I have corrpeted files 10 of them computer only 2-3 months old how can we fix problem had avg anti virus
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Windows 10 is all in one Hp can not find model number where can I find it
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web brouser
JA: What troubleshooting have you tried?
Customer: the person who told me was from avg they had the performance montitor up
JA: Anything else you want the email expert to know before I connect you?
Customer: donot have any thing else
Submitted: 4 months ago.
Category: Email
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please where exactly you are being told you have corrupted cables?

Please let me know.

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