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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I've had an e-mail exchange account on Thunderbird for

Customer Question

I've had an e-mail exchange account on Thunderbird for years. I use a new MacBook air computer. Since two days ago Thunderbird has been stalling and timing out. I can't receive e-mails or send them. I tried to delete messages that I thought had files attached that were too long. I've spent over a day trouble shooting on-line and nothing has worked. I also have outlook on my computer with a work email address that works...the internet works.
Submitted: 4 months ago.
Category: Email
Expert:  Jess M. replied 4 months ago.

Hi Leo, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Have you tried accessing this email account on the webmail to check if it is also having connectivity issues?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess