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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 9267
Experience:  Computer Technician
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My husband would like to get his credit score but he does

Customer Question

my husband would like to get his credit score but he does not have an email address and when I put in my email address it goes to my account. How can we get his credit score?
JA: Just to clarify, what email service provider are you using for this account?
Customer: West Centrral Net
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the email expert to know before I connect you?
Customer: Just how to get my husbands credit score and how to get it using my e mail address
Submitted: 1 month ago.
Category: Email
Expert:  Randy Computer Tech replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.

Customer: replied 1 month ago.
ok
Expert:  Randy Computer Tech replied 1 month ago.

Each person has their own Social Security number, which is what is used for credit reports, so each one needs their own e-mail address to get a Credit Score account. You can get an e-mail for free on Google or Yahoo. I can set that up for you.

Customer: replied 1 month ago.
what do I need to do for you to conn
Expert:  Randy Computer Tech replied 1 month ago.

It looks like your payment was rejected. You may have to verify with your card company.

We can go ahead with the connection.

Click on the blue link below and allow the remote session to download and run please> then reply here with the 9 digit access code and password.

https://download.teamviewer.com/download/TeamViewer_Setup_en.exe