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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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Having problems. need to speak to someone, gmail, web

Customer Question

having problems. need to speak to someone
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: too complicated. need to speak to someone
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Email
Expert:  Viet - Email Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

What's the issue you are having with? Is there any error or message?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 5 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  bbao replied 5 months ago.

What's the actual problem you are having with Gmail?