Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
Are you able to login to your email using a browser (webmail) and see the missing messages there? A browser such as Internet Explorer (blue E icon), firefox, or chrome.
Sorry, the remote offers you are receiving now are system generated.
Are your messages showing up in trash in thunderbird, or just missing altogether? Please give me more details on exactly what's going on. thanks.
Are you sure you are receiving the messages in thunderbird, and then later losing them, or is it possible they are being filtered to SPAM and you are not ever receiving them in Thunderbird? Based on your response, and without a remote connection, this sounds like what is going on...
If/when you'd like to continue, just reply here. Thanks.