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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot log in to my email. It says page is not available.

Customer Question

I cannot log in to my email. It says page is not available. Also says no DSN connection
JA: Have you tried having password ***** directions emailed to you?
Customer: I do not get any new emails, onlyl Junk mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I have not done anything, cause last time I tried, I lost everything
JA: Anything else you want the email expert to know before I connect you?
Customer: I don't think so
Submitted: 6 months ago.
Category: Email
Expert:  Randy Computer Tech replied 6 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.