How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Trying to forward emails, but can't find "Send" button on

Customer Question

Trying to forward emails , but can't find "Send" button on your format. Used to
JA: Just to clarify, what email service provider are you using?
Customer: Yahoo. Can't find "Send" button when trying to forward emails. Used to be in upper left corner, but no longer there & can't send mail I receive to others. Please HELP! Thanks.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Don't know -I'm a very senior citizen & disabled vet. Not the first two options,
JA: What troubleshooting have you tried?
Customer: Just gave up - no "Send" button. To be clear, I get email videos, usually about cute dogs or cats, but again, when I click on the mail logo, an email format comes up, but after I try to forward it, can't find place that says "SEND"!
JA: Anything else you want the email expert to know before I connect you?
Customer: That's about as clear as I can be, Pearl.
Submitted: 26 days ago.
Category: Email
Expert:  Viet - Email Tech replied 26 days ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Do you see the Send button at the bottom left corner?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 26 days ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,