How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask bbao Your Own Question

bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 186
Experience:  Certified Information Systems Security Professional / Certified Information Security Manager / Microsoft Most Valuable Professional
96068672
Type Your Email Question Here...
bbao is online now
A new question is answered every 9 seconds

I HAVE NO PASSWORD OR ID FOR ITUNES.

Customer Question

I HAVE NO PASSWORD ***** ID FOR ITUNES.
Submitted: 27 days ago.
Category: Email
Expert:  bbao replied 27 days ago.

Your iTunes needs your Apple ID to access its content and purchase music online.

Do you know Apple ID? Do you already have an Apple ID?

Customer: replied 27 days ago.
I DO HAVE AN APPLE WHAT DO I DO NEXT
Expert:  bbao replied 27 days ago.

Are you on your computer or iPad?

Customer: replied 27 days ago.
ON THE IPAD
Expert:  bbao replied 27 days ago.
  1. Open the iTunes Store App.
  2. Scroll to the bottom and tap Sign In.
  3. Tap Create New Apple ID.
  4. Choose the country that matches the billing address for your payment method, then tap Next.
  5. Read the Terms and Conditions and Apple Privacy Policy, then tap Agree. If prompted, tap Agree again.
  6. Complete the form to create your new Apple ID, then tap Next. The email address you provide will be your new Apple ID. The form also includes security questions for your protection, and asks for an optional rescue email address. We recommend providing a rescue email address.
    If you're trying to create an account using an existing Apple ID, you'll see a message that the email address you provided is already an Apple ID. Tap Continue, and then tap Use Existing Apple ID on the following screen to sign in.
  7. Enter your credit card and billing information, then tap Done. You will not be charged until you make a purchase. You can change or remove your payment details later.
  8. Check your email for a verification email from Apple and follow the steps to verify your email address. Learn what to do if you need to set up email on your iPhone, iPad, or iPod touch.
  9. After you verify your email address, you can sign in to the iTunes Store, App Store and other Apple services such as iCloud with your new Apple ID.

Customer: replied 27 days ago.
I CAN NOT GO PAST THE SCREEN THAT SAYS YOU NEED THE OWNERS PASSWORD ***** ALSO SAYS. PRESS HERE IS YOU WANT INFO TO GET INTO THE COMPTER. THERE IS NO SCREEN TO OPEN ITUNES STORE APP.
Customer: replied 27 days ago.
WHEN IT STARTS UP IT SAYS ACTIVITATION REQUIRED
And then it says activation lock.
Expert:  bbao replied 27 days ago.

Are you saying something happened on your iPad?

Expert:  bbao replied 27 days ago.

If you still have issues, please click this link to create your Apple ID from Apple website.

Related Email Questions