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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am trying to update my phone contact number. I have

Customer Question

I am trying to update my phone contact number. I have changed cell phones since I first setup my Google account. How do I get into settings to change this. The system keeps wanting to send a verification number to my old cell number.
JA: Have you contacted anyone about your account?
Customer: No
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I've tried the various options on the verification number screen, but since I don't have that number any longer, I can't receive a verification number.
JA: Anything else you want the email expert to know before I connect you?
Customer: No, I just want to update my phone number.
Submitted: 1 month ago.
Category: Email
Expert:  bbao replied 1 month ago.

Do you see a link of "skip to another question" under the phone number question?