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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My new e- mail does not work, Bigpond.net.au, Web browser,

Customer Question

my new e- mail***@******.*** does not work
JA: Just to clarify, what email service provider are you using?
Customer: Bigpond.net.au
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: Nothing
JA: Anything else you want the email expert to know before I connect you?
Customer: I am 87 Years old and do not understand much of computwrs
Submitted: 30 days ago.
Category: Email
Expert:  bbao replied 30 days ago.

Bigpond does not host your outlook.com emails. You need to go to here to access your outlook.com emails.

Expert:  flopcat98 replied 25 days ago.

do you still need help with this ?