Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Can you please tell me HOW you access your "*****@******.***" email account in your computer? Do you usually go to http://gmail.com, then sign in there?Please let me know by replying to me here so that I can help you further.
I am referring to accessing your email on the computer. Where do you type gm? Is it in the web browser?
Thank you for requesting for Secure Remote Assistance. Unfortunately, there was an error from your end when I tried to accept your request.
Please allow me few minutes to try to accept your request again.