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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Days ago, my gmail account disappeared from my desktop.

Customer Question

days ago, my gmail account disappeared from my desktop. Suddenly, all I get every time I try to log into my gmail account is a screen message "Invalid Request". What gives?
JA: How long have you had this issue with your Gmail account?
Customer: About 3 days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: browser
JA: What troubleshooting have you tried?
Customer: I have no idea how to troubleshoot the problem.
JA: Anything else you want the email expert to know before I connect you?
Customer: No, I just want to know how to re-activate my gmail account.
Submitted: 1 month ago.
Category: Email
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me what email program are you using to access your Gmail? Is it MS Outlook 2016?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess