Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using MS Outlook 2013, or 2016?
Which version of Windows are you using -- Windows Vista, 7, 8 or 10?
Lastly, who is your email provider, or the domain name of your email address? Is it @gmail.com? @outlook.com? @hotmail.com? or others?Please let me know by replying to me here so that I can help you further.