I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Does it ask for your gmail email password?Can you please confirm your full email address?Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Hello, my name is ***** ***** I would like to offer my assistance with your gmail.
When logging into gmail, are you putting in your full email address as the user name?
When you set up your gmail account, did you set up any recovery settings, in case you cannot get into your email account? Usually, it would prompt you to set up a phone number to receive a text or phone call to provide a recovery link. You should have also set up an alternate email address for the same reason.
Please verify your email address for me so I can start troubleshooting this issue.