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I'm sorry about the issue. Does your desktop have windows xp, vista, or 7 or 8 or 10?
What's the error or message?
Does it show a name or username at the password ***** login screen?Does it show an email address at the password ***** login screen?
Please reply at the box below. Thank you,
Is this a new computer, or was it working fine previously?
What's the make / model of your computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,