Need Help With Email? Ask Your Email Questions Online
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
What is your first and last name and also the email address that you may have used when you first set up the iPhone?
You can reply to me here by typing in the box below please.
Okay, thank you. Give me a moment to check on this please
I have verified your Apple ID as ***@******.***, we will need to answer a few security questions to reset the apple id password.
What is your birthday, the day, month and year please?