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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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Can't print a good copy on my new hpofficejet pro 6830

Customer Question

Can't print a good copy on my new hpofficejet pro 6830 printer. can you help? Ron Plummer
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: cox.net
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my laptop.
JA: What troubleshooting have you tried?
Customer: none as I don't have a troubleshooting manual.
JA: Anything else you want the email expert to know before I connect you?
Customer: no.
Submitted: 6 months ago.
Category: Email
Expert:  Jason Jones replied 6 months ago.

Hello,
I am the person that will be helping you today.

You state that you cannot print a 'good copy' on the printer. Does that mean that it prints in lower quality or does it not print at all?

I will be standing by, looking forward to your response.

Thank you,
Jason