How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

The server for account "Me" returned the error

Customer Question

The server for account "Me" returned the error "[AUTHENTICATIONFAILED] Authentication failed." Your username/password ***** security settings may be incorrect. Would you like to try re-entering your password? i keep receiving this message i tried everything
JA: Have you contacted anyone about your account?
Customer: no
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: i access my iCloud email on my macbook pro using Microsoft Outlook for Mac but it stopped working sometime ago
JA: What troubleshooting have you tried?
Customer: i deleted my***@******.*** and set it up again manually as i read on your page
JA: Anything else you want the email expert to know before I connect you?
Customer: no thats it thansk
Submitted: 1 month ago.
Category: Email
Expert:  bbao replied 1 month ago.

What's the OSX version running on your MacBook Pro? As well as the version of Outlook for Mac?

BTW, are you sure you were typing password ***** the caps lock was off? :)