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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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YESTERDAY THE TECHS FIXED MY COMPUTER AND NOW TODAY bANK OF

Customer Question

yESTERDAY THE TECHS FIXED MY COMPUTER AND NOW TODAY bANK OF aMERICA WON'T LET ME SIGN ON. wHY?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: i AM RINNING wINDOWS 7 AND i HAVEN'T HAD IT FOR ONLY A MONTHt tHEY TOLD ME THAT IT Wa hXKWS.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: tHRU A WEB BROWERS
JA: What troubleshooting have you tried?
Customer: NONE SO FAR. i DO HAVE avg WILL THAT HELP
JA: Anything else you want the email expert to know before I connect you?
Customer: NO THANKS
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is there any error or message when signing on your Bank of America?

What was the issue with your computer that the tech fixed yesterday?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,