How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I deleted my entire Hotmail inbox as I was trying to clean

Customer Question

I deleted my entire Hotmail inbox as I was trying to clean it out. It has been four days and I am afraid the system will delete my saved information. It is taking forever to try and do it singularly. Please help before years of history is lost. thanky you!
JA: How long have you had this issue with your Hotmail account?
Customer: I accidentally deleted it four days ago.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: From my laptop and sometimes desk top. I did it on my work desktop.
JA: What troubleshooting have you tried?
Customer: Everything!
JA: Anything else you want the email expert to know before I connect you?
Customer: I emailed the answerdesk and talked to someone at microsoft. She would not help. The code she wanted is in the deleted files. I just need for them to move the emails back into the inbox. I cannot do it. Thank you!
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. How do you access your Hotmail account in your work desktop where you did the deletion? Are you using a web browser like Internet Explorer, Chrome or Firefox? Or are you using an email program like MS Outlook 2013 or MS Outlook 2016?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess