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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I need your help. I upgraded my POF and since I did that

Customer Question

Hi I need your help. I upgraded my POF and since I did that they are now asking me to sign in. The problem is neither of my email do they accept and it has to be one of them. Not sure what to do? Suppose to meet someone tomorrow and can't text them. I am Soundclick57
JA: Just to clarify, what email service provider are you using?
Customer: Comcast
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Use pof on phone and use email on computer.
JA: What troubleshooting have you tried?
Customer: I have put both my hotmail and me gmail in
JA: Anything else you want the email expert to know before I connect you?
Customer: I just am not able to login with any password
Submitted: 2 months ago.
Category: Email
Expert:  bbao replied 2 months ago.

Did you try logging in the given mail servers via web using your browser (not using any mail applications on computer or tablet).