How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I have a HP lap top under the name of honkie pickle I forgot

Customer Question

I have a HP lap top under the name of honkie dean pickle I forgot the password
JA: When did you last reset your username and password?
Customer: I can't remember it came up all at once
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: do you have phone no.so I can call you
JA: What troubleshooting have you tried?
Customer: I can't go on line it has the lap top lock up
JA: Anything else you want the email expert to know before I connect you?
Customer: my email is larry.pickel @yahoo.com
Submitted: 1 month ago.
Category: Email
Expert:  Martin replied 1 month ago.

Hello, how are you?

Did you forget the password ***** log into the actual computer or for your email address?