How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask bbao Your Own Question

bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 189
Experience:  Certified Information Systems Security Professional / Certified Information Security Manager / Microsoft Most Valuable Professional
96068672
Type Your Email Question Here...
bbao is online now
A new question is answered every 9 seconds

I was traveling to Europe and switch my sim card. Now I am

Customer Question

I was traveling to Europe and switch my sim card. Now I am back and I change sim card back to public mobile s but my phone is not working saying mobile net work is not available. What should I do ?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I think Google
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: home computer
JA: What troubleshooting have you tried?
Customer: I took off batery, sim card ,airplane mode
JA: Anything else you want the email expert to know before I connect you?
Customer: I have very basic kwnolege about it
Submitted: 1 month ago.
Category: Email
Expert:  bbao replied 1 month ago.

> Now I am back and I change sim card back to public mobile s

What specific "public mobile" are you referring to? Do you mean your home country's SIM card or something else?

> but my phone is not working saying mobile net work is not available

If you are referring no mobile network or no data access after switching SIM card, please try resetting your network settings in iOS settings (if you are using an iPhone) or manually resetting mobile network APN in Android settings (if you are using a Android phone, please advise your mobile company so we can help you find the right settings accordingly).