Hi. My name is***** you for your question and the opportunity to assist.
Can you tell me your Yahoo! email address please?
Please type your response in the box below and click Send and I'll be able to see it
and help you.
Are you getting your mail on another device other than your phone,
like on a computer or tablet?
Can you tell me the phone number associated with that email account?
Thank you. An Account Key was just sent to that number via text message.
Please open the message and send me the account key?
Has the message with the Account Key arrived? They are time sensitive.
Are you using your computer now to reply to me?
Please accept the phone call offer and I will be able to connect with you.
Do you have a recovery email address?
That's another email address on file with Yahoo!
that you have access to now.
OK. Are you still signed in to your Yahoo mail on your computer?