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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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Can i talk to someone on the phone i am old and dont know

Customer Question

can i talk to someone on the phone i am old and dont know what i am doing my gmail password ***** hacked and i dont even know what the password ***** this happened on oct 30 please please help me i have been on this site for an hour and accomplished nothing
JA: How long have you had this issue with your Gmail account?
Customer: since oct 30
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my phone
JA: What troubleshooting have you tried?
Customer: just called google as i was advised by you guys as i said i dont know what my password *****
JA: Anything else you want the email expert to know before I connect you?
Customer: and have no idea you dont give enough time to type and then my message is gone
Submitted: 5 months ago.
Category: Email
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 5 months ago.

I will do my best to check for all possible options for you to regain access to your GMail account and will let you know what to do. Please type your GMail address here so that I can check your account.

Thanks,
IT Miro

Expert:  IT Miro replied 5 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 5 months ago.

Hello!

Let me know if you were able to receive my messages.